For customer support

Resolve most questions before they reach your team.

YourSaleMate answers instantly from your help content, day and night, and passes the tricky cases to a human with the full conversation attached.

Free to start. No credit card. Live in minutes.
A support headset beside a laptop
Faster support

Instant, accurate answers without scaling your team.

Trained on your docs and policies, it handles the repetitive questions so your team can focus on the hard ones.

Trained on your docs

Answers from your own help content

Point it at your help center, upload PDFs, or paste your FAQ. It learns your product and answers in your voice.

yourstore.com42 pages crawledTrained
Returns policy.pdfPDF · 1.2 MBTrained
Sales FAQ18 questionsTrained

Resolves the repetitive questions

Password resets, order status, how-tos: it handles the volume that fills your inbox, in seconds, at any hour.

How do I reset my password?
Head to Settings, then Security, and choose Reset password. Want the direct link?
Yes please.
Sent. It expires in 30 minutes for your security.
Human handoff

Escalates the ones that need you

When a question needs a person, it hands off smoothly with the full context, so your team never starts from scratch.

  • Detects when a human is needed
  • Passes the full conversation across
  • Captures the visitor's details
  • Keeps a log of every chat
Why YourSaleMate

Why teams choose YourSaleMate.

Lower ticket volume

The agent resolves the repetitive questions, so far fewer ever reach your inbox.

Faster response times

Customers get instant answers at any hour instead of waiting in a queue.

Happier customers

Accurate, on-brand answers keep people moving instead of frustrated.

Inside the product

Build, launch, and track from one dashboard.

Spin up agents, connect your tools, and watch conversations, conversion, and response time in real time, all from one place.

  • Lower ticket volume
  • Faster response times
  • Happier customers
The YourSaleMate dashboard showing agents, conversations, unique users, and response time
Illustrative examples

How teams put YourSaleMate to work.

Illustrative examples of businesses using YourSaleMate to answer, capture, and book.

We were losing leads every night after 5pm. Now the agent handles most inbound questions overnight and books calls straight into my calendar, so I wake up to meetings that were set while the team slept.
James CaldwellJames Caldwell
I set it up on a Tuesday afternoon, trained it on our docs, and by the next morning it had already captured leads while I slept. With the Calendly integration, visitors go from curious to booked in seconds.
Priya AnandPriya Anand
We run several agents across different product pages, each with its own persona, knowledge base, and tone. The customization is deeper than I expected at this price, and our support ticket volume fell quickly.
Carlos MendezCarlos Mendez
Our old chat tool gave robotic, useless answers. YourSaleMate actually understands what people are asking. A visitor asked a very specific question about our pricing tiers and the agent answered it from our docs.
Emily ZhaoEmily Zhao
The leads dashboard alone was worth it. Every visitor who talks to the agent and leaves an email is right there, with their name, company, phone, timestamp, and which agent they spoke to, ready for the team.
Sarah MitchellSarah Mitchell
We started using YourSaleMate to reduce delays in customer support. It is smart enough that many of our common queries get resolved without any human stepping in, which saves us time and keeps customers happy.
Ahmed R.Ahmed R.
FAQ

Questions, answered.

What does it answer from?
Only your own content: your help center, documents, and Q&A. It does not make up answers, and says when it is not sure.
Can it hand off to a human?
Yes. When a question needs a person, it escalates with the full conversation and the visitor's details attached.
Does it work outside business hours?
Yes. It runs 24/7, so customers get instant answers at any hour, in any timezone.
How many languages does it handle?
It responds in the language your visitor uses, so you can support a global audience without extra setup.

Further reading

Cut your ticket volume, keep customers happy.

Build a support agent free, trained on your help docs. Live on your site in minutes.

Get started free
Set it up once and it books meetings around the clock, without anyone watching the inbox.
Illustrative example