Terms and Conditions

Effective Date: January, 2027

These Terms and Conditions (“Terms”) govern your access to and use of the YourSaleMate website, platform, and services (the “Service”). By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use the Service.

1. About YourSaleMate

YourSaleMate is an AI-powered customer support platform that helps businesses create intelligent AI agents, automate conversations, and assist website visitors 24/7.

2. Eligibility

To use the Service, you must:

• Be at least 16 years old or the minimum legal age required in your country
• Have the legal capacity to agree to these Terms

By using the Service, you confirm that you meet these requirements.

3. Account Registration and Responsibility

To access certain features, you must create an account. You agree to:

• Provide accurate and current information
• Keep your login credentials secure
• Be responsible for all activities that occur under your account

If you believe your account has been accessed without authorization, please contact us immediately at yoursalemate@gmail.com.

4. Acceptable Use

You agree not to use the Service to:

• Violate any laws or regulations
• Upload or distribute malware, viruses, or harmful software
• Attempt to gain unauthorized access to systems or data
• Disrupt or interfere with the functionality of the platform
• Harass, abuse, or harm others
• Misuse third-party integrations or APIs
• Collect or process personal data without proper consent

We reserve the right to suspend or terminate accounts that violate these rules.

5. AI-Generated Content Disclaimer

YourSaleMate uses artificial intelligence to generate automated responses.

You acknowledge that:

• AI-generated content may not always be accurate, complete, or up to date
• Outputs should be reviewed before relying on them
• You are responsible for how AI-generated responses are used
• The platform does not provide legal, medical, or financial advice

6. Payments and Subscriptions

YourSaleMate offers both free and paid plans.

For paid plans:

• Pricing and billing information will be clearly displayed before purchase
• Subscriptions renew automatically unless canceled before the renewal date
• Payments are securely processed by third-party payment providers such as Stripe
• Any pricing changes will be communicated in advance

7. Refunds

Refunds are handled according to our Refund Policy. Please refer to the Refund Policy page for details regarding eligibility and refund timeframes.

8. Intellectual Property

All platform content, software, branding, and technology are the property of YourSaleMate and are protected by applicable intellectual property laws.

You may not:

• Copy, reproduce, or resell any part of the Service
• Reverse engineer or exploit the platform without permission

You retain ownership of any content or data you upload to the platform.

9. Data and Privacy

Your use of the Service is also governed by our policies:

• Privacy Policy – explains how we collect and use data
• GDPR Compliance – explains rights for users in the EEA
• Cookie Policy – explains how cookies and tracking technologies are used

10. Suspension and Termination

You may stop using the Service at any time.

We reserve the right to suspend or terminate accounts if:

• These Terms are violated
• The Service is misused
• Required by law or security concerns

Termination may result in the loss of access to your data, so we recommend exporting important data before canceling your account.

11. Limitation of Liability

To the maximum extent permitted by law:

• The Service is provided “as is” and “as available”
• We do not guarantee uninterrupted or error-free operation
• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for data loss, downtime, or third-party service failures

Your use of the Service is at your own risk.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date.

By continuing to use the Service after changes are made, you agree to the updated Terms.

13. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the applicable jurisdiction.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

📧 yoursalemate@gmail.com