Effective Date: January, 2027
YourSaleMate is a subscription-based AI customer service platform. This Refund Policy explains how refunds are handled for purchases made through our platform.
By purchasing a subscription, you agree to the terms described in this policy.
YourSaleMate is currently evolving and certain features may be available at no cost while our paid plans are being finalized.
If and when paid plans are introduced:
We offer a 14-day refund window for first-time subscription purchases.
A full refund is available if the refund request is submitted within 14 days of the initial purchase.
Refund requests submitted within this period are eligible regardless of:
Refund requests submitted after the 14-day refund window are not eligible for a refund.
After the 14-day refund window has passed, refunds are not available in situations including but not limited to:
AI-generated responses are provided “as is” and may vary in accuracy, relevance, or completeness.
These limitations do not affect refund requests submitted within the initial 14-day refund period.
Subscriptions may automatically renew depending on the plan selected.
Refunds are not provided for renewal payments once they have been processed.
You may cancel your subscription at any time before the renewal date to avoid future charges.
To request a refund within the eligible period, please contact our support team:
Please include:
If your request is approved, the refund will be issued to the original payment method used for the purchase.
Refund processing may take 5–10 business days, depending on your payment provider.
All payments are securely handled through third-party payment processors such as:
Approved refunds will be returned to the original payment method, subject to the payment processor’s policies.
We may update this Refund Policy as our platform evolves or pricing structures change.
Any updates will be posted on this page with an updated Effective Date.
If you have any questions regarding this Refund Policy, please contact us:
